Privacy Policy
How your information is collected, used, and protected when you visit our soapstone carving site.
Data We Collect
We collect only the information needed to support your experience with our soapstone carving guides. This typically includes details you provide when submitting forms, such as your name, email, and message, along with technical data like browser type and device information.
- Contact details submitted through our forms
- Technical data from your browser or device
- Usage statistics to improve site content
- Preferences and settings for site features
- Correspondence for support or feedback
We never request more information than necessary. Our team reviews the data regularly to ensure it serves a practical, user-focused purpose and is stored securely.
How We Use Your Data
Your data is used to respond to your inquiries, maintain site security, and improve our soapstone carving content. We analyze trends in a way that protects your identity and does not allow for personal identification.
If you request specific support or submit feedback, your details help us tailor our responses and keep you informed of updates. We do not use your data for unrelated marketing.
Your Privacy Rights
You have rights regarding your personal data, including access, correction, erasure, and portability. We support these rights fully and will provide clear instructions for any privacy-related request.
Right to Access
You have the right to access your personal data that we store and process upon request.
Right to Rectification
If any personal data we hold about you is inaccurate, you have the right to request correction.
Right to Erasure
You can request deletion of your personal data at any time, and we will remove it unless legal obligations prevent us.
Right to Data Portability
You may request a copy of your personal data in a commonly used electronic format.
How We Share Your Data
Personal data may be shared with service providers who support our site functions, such as web hosting or analytics. All partners are required to handle your data responsibly and follow Canadian privacy standards.
We do not sell your information to third parties. Data is shared only to support essential services and legal obligations.
How We Protect Your Data
We implement security measures such as encryption, access controls, and regular data audits to protect your information from unauthorized access or loss. Our team reviews these practices routinely to address emerging risks.
Despite these efforts, no system is entirely immune to breaches. If an incident occurs, we will notify affected users in line with Canadian privacy regulations.
How to Contact Us
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1 (%09) 676-0917
Email: content@melunavora.sbs